Western PA Internet Access

What operating system are you using?

Other:

Please enter a brief one-line description of the problem:

(example: "I get an error when checking E-mail")

If the problem is reproducible, please list the steps required to cause it:

(example: "1. Connect to the Internet. 2. Open Outlook Express ...")

If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

(note: it is much harder for us to troubleshoot non-reproducible problems)

If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

Please provide us with the following information so we can follow up:

Your Name
Your E-mail
Phone number to reach you



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